Take Ownership of Customer Issues & Solve Problems in Energetic, Fast-Paced, Entry-Level Role
eviCore offers you:
5 weeks of classroom and traininglab, including:
Best in class call center training program
Building teamwork and confidence through classroom interactions
A classroom environment, live trainer and open discussion
A proven curriculum providing the knowledge you need to excel
A training lab where you take live calls with a training supervisor close by to answer questions
A clear path of advancement -- eviCore's CoreMap is unique career pathing, with endless opportunit! ies for advancement
A monthly pay for performance bonus incentive
Excellent benefits available after completing training and probation
A fast-paced program that enables you to take the initiative and deliver solutions
Your 5 weeks of training will be 8:30 a.m. to 5:30 p.m., Monday through Friday. After training, you will need the flexibility to work any assigned shift between 8 a.m. and 9 p.m.
To be a strong fit for the Call Center Intake Representative role, you will need:
A high school diploma or GED equivalent
A strong customer service orientation and commitment to providing outstanding service
Excellent written and verbal communication skills, including active listening skills
The ability to type 30-40+ wpm with accuracy
The ability to multitask, typing and shifting between open windows and applications as you speak with callers, do research, complete paperwork, etc.
Professionalism and a strong work ethic; the ability to excel and meet your responsibilities in a highly structured environment
eviCore healthcare is a medical benefit solutions company committed to making a positive impact in healthcare. It’s our passion, our purpose and our promise. Our mission is to help those we serve navigate the healthcare system, find the right care path and enable the best outcomes. In everything we do, we are guided by our core values of Integrity, Flexibility, Empathy and Collaboration. eviCore healthcare is growing rapidly and hiring to support that growth.