Voice Systems/Hardware Engineer - TS/SCI with Poly

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Description

The Nional Solutions Group Leidos has an opening for a Voice Systems/Hardware Engineer. This position directly impacts go/no go launch decisions to support a client’s requirements in a challenging and dynamic setting loced Cape Canaveral Space Force Base. The Hardware Voice Engineer provides on-site and remote support to critical voice systems directly impacting United Stes space launches. This position requires a skill level higher than a standard telephony technician. The person applying for this position must also have expertise with servers, network switches, phone systems, and various types of conferencing equipment. The successful candide will be required to execute, refine, and supervise the processes and procedures of Voice System Engineering operions in a purpose-built enterprise environment throughout the operional lifecycle of customer directed mission applicions.  The VS/HW Engineer will work in a highly collaborive environment with teammes, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.

Qualified applicants must be able to perform efficiently under dynamic conditions and skillfully navige continually evolving priorities, faciliting reliable and consistent mission applicion systems engineering in a complex computing environment.  Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet or exceed prescribed Performance Requirements Standards (PRS).  Through the applicion of deep technical and critical thinking skills, expert knowledge, and highly innovive approaches to resolving complex problems, the ideal candide will be integral to ensuring the uninterrupted performance and stability of mission processors and their associed Voice Systems Engineering support. 

Primary Responsibilities

• Provides installion, configurion, and testing (IC&T) of Avaya phone instruments for all customers.
• Provides IC&T of Compunetix’ Mission Critical Conferencing Systems console instruments in support of launch customers.
• Provide configurions of Mission Voice Plform (MVP) high-capacity mission voice switch. The MVP feures are nive support for both T1 and IP connectivity. Mission operors interface with the system using a wide variety of Compunetix-built user consoles.
• Provide system level engineering support mission critical IT systems, reled telecommunicions trunk circuits, voicemail and telephone instrument units.
• Provide systems engineering support to enterprise voice over IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System.
• Provide consistent execution of Voice availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities
• Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution
• Ensures the availability of mission critical launch communicions systems through proactive voice systems IT systems engineering
• Performs incident and problem management to resolve or escale issues in order to restore service
• Supports configurion management and change management activities

Basic Qualificions

• U.S. Citizen with an active TS/SCI with Polygraph
• Requires BS and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience. Additional years of experience in lieu of degree are acceptable.
• Current DoD 8570 certificion applicable to the position (typically Security+)
• Must understand complex, classified, mission specific communicions infrastructure and technology th specifically supports US stregic launch capabilities
• Requires Launch or mission operions experience
• Experience performing voice systems engineering on mission critical systems
• Understand mission critical desktop and communicions hardware and software
• Experience supporting configurion management, change management and service transition
• Excellent verbal and written communicion skills
• Proven ability to work collaborively and constructively as part of a team
• Must be willing to perform call-in support as required

Preferred Qualificions

• Strong Analytical skills
• SharePoint, ServiceNow
• ITIL Foundions certificion

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the stus quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already step 30 — and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compension or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, educion, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market da, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovions. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximely $16.7 billion for the fiscal year ended January 3, 2025. For more informion, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. Th's why we craft compension packages th reflect the importance of the work we do for our customers. Employment benefits include competitive compension, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available www.leidos.com/careers/pay-benefits.

Securing Your Da

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-reled informion during any part of the employment applicion process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communice with you through emails th are genered by the Leidos.com automed system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhsApp, Telegram, etc. If you received an email purporting to be from Leidos th asks for payment-reled informion or any other personal informion (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediely by emailing us LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discriminion

All qualified applicants will receive considerion for employment without regard to sex, race, ethnicity, age, nional origin, citizenship, religion, physical or mental disability, medical condition, genetic informion, pregnancy, family structure, marital stus, ancestry, domestic partner stus, sexual oriention, gender identity or expression, veteran or military stus, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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